OC Pain Free
Booking policies
Clear, fair, and simple. These policies protect your appointment time — your session is 90 minutes to two and a half hours reserved exclusively for you, in your own home.
Booking & confirmation
Book online in about two minutes, or text or call 1 (949) 706-4275 and we'll find a time together. Before your first visit I'll give you a brief phone call to confirm your address, hear what's going on with your body, and answer any questions about the visit.
Deposits & payment
If a deposit is collected when you book, it reserves your appointment time exclusively for you and is applied in full toward your session total — it is never an extra fee. The balance is due at your session, and you'll receive a detailed receipt (useful for HSA/FSA reimbursement).
Rescheduling & cancellation
Life happens. You can reschedule or cancel free of charge up to 24 hours before your appointment — any deposit moves with you to the new time or is refunded.
Cancellations inside 24 hours, or missed appointments, forfeit any deposit paid. A 90-minute to two-and-a-half-hour block held for you can rarely be rebooked on short notice, so prepayment may be required to book again after a no-show.
Getting ready for an in-home session
I bring everything — professional table, fresh linens, and supplies. All I need from you is a clear space roughly 6 × 10 feet (a living room or bedroom works well), pets settled in another room, and you ready to start. I typically arrive about 10–15 minutes early to set up.
Your session begins and ends at its scheduled time. If we start late because the space or you aren't ready, we'll make the most of the remaining time; the full session rate applies.
Comfort, privacy & professionalism
This is a strictly therapeutic, clinical practice. You are professionally draped at all times and undressed only to your own comfort level, you choose the room we work in, and you're welcome to have another adult present in your home during the session. Inappropriate behavior of any kind ends the session immediately, with the full rate due.
Health & scope of practice
Clinical massage therapy is a powerful tool for recovery, but it is not a substitute for medical diagnosis or treatment. Please share relevant health history at your first visit, and consult your physician about any medical condition. For a fresh injury in its first 48–72 hours, or anything involving numbness, severe swelling, or trauma, see your physician first.
Gift certificates
Available for any session length — call or text 1 (949) 706-4275 and we'll set one up.
Questions?
Text or call 1 (949) 706-4275 — happy to help before you book. Texting is usually fastest.